"We apologize to all those affected, and we’re working to understand more about what happened today so we can continue to make our infrastructure more resilient," it said.Īll three services are owned by Facebook and could not be accessed over the web or on smartphone apps. We’ve been working as hard as we can to restore access, and our systems are now back up and running. "To all the people and businesses around the world who depend on us, we are sorry for the inconvenience caused by today’s outage across our platforms. "Our services are now back online and we’re actively working to fully return them to regular operations," it said in a statement. Read more: How brands cashed in on WhatsApp outage The California-based company said late on Monday that “the root cause of this outage was a faulty configuration change”, adding that it had "no evidence that user data was compromised as a result of this downtime." The Facebook-owned platforms all crashed on Monday evening, blocking users from accessing their services. Facebook, Instagram, WhatsApp, and Messenger are back online after the popular social media platforms suffered a massive global outage that lasted almost six hours, affecting tens of millions of users worldwide.
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